Privacy Policy

Welcome to Qscent. Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our website, products, or services.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

a. Personal Information

We may collect personal details that you voluntarily provide, such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping information
b. Automatically Collected Data

When you browse our website, we may automatically gather:

  • IP address
  • Device and browser information
  • Pages visited and time spent
  • Cookies and tracking data

This information helps us improve user experience and website performance.

2. How We Use Your Information

We use your information for purposes such as:

  • Providing and managing our services
  • Processing orders and transactions
  • Communicating with you (updates, offers, support)
  • Improving website functionality and user experience
  • Preventing fraud and ensuring security

3. Sharing of Information

We do not sell your personal data. However, we may share information with:

  • Trusted service providers (payment processors, delivery partners)
  • Legal authorities if required by law
  • Business partners when necessary to deliver services

All third parties are required to keep your data secure.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember user preferences
  • Analyze website traffic
  • Enhance functionality

You can disable cookies through your browser settings, but some features may not work properly.

5. Data Retention

We keep your information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

6. Data Security

We implement appropriate technical and organizational measures to protect your data. While we strive to use commercially acceptable means, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Object to data processing

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. We encourage you to review their policies before sharing information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13 (or applicable age in your region). We do not knowingly collect data from children.

10.Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

📧 Email: support@qscent.llc

📞 Phone: 971502110751‬

📍 Address: FAMC1883 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates