Privacy Policy

At Q Scent, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase or contact us.

  • Non-Personal Information: Browser type, device information, IP address, and website usage data collected automatically.

  • Cookies & Tracking: We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Provide customer support and respond to inquiries.

  • Improve our website, products, and services.

  • Send promotional offers, updates, and newsletters (you can opt out anytime).

  • Ensure security, fraud prevention, and compliance with legal obligations.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information. However, we may share your data with:

  • Trusted service providers (payment gateways, delivery partners, IT support).

  • Legal authorities, if required by law.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications.

  • Request details of the data we hold about you.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

📧 Email: support@qscent.llc

📞 Phone: 971502110751‬

📍 Address: FAMC1883 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates